Shipping policy

**Shipping Policy**

Thank you for shopping with iHoop. We are committed to delivering your order promptly and efficiently. Please review our shipping policy below:

1. **Processing Time**: 
   - Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

2. **Shipping Methods and Delivery Times**: 
   - We offer various shipping options, including standard, expedited, and overnight shipping. Delivery times vary based on the selected shipping method and destination.

3. **Shipping Rates**: 
   - Shipping rates are calculated based on the weight of the order, shipping method selected, and destination. The total shipping cost will be displayed at checkout.

4. **International Shipping**: 
   - We ship internationally to select countries. International shipping rates and delivery times vary based on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

5. **Order Tracking**: 
   - Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

6. **Shipping Address**: 
   - Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. **Lost or Damaged Packages**: 
   - If your package is lost or damaged during transit, please contact our customer service team within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.

8. **Returns and Exchanges**: 
   - Our return and exchange policy is outlined separately. Please refer to our Return Policy for more information.

If you have any questions or need further assistance, please contact our customer service team at ihoop.elite@gmail.com. Thank you for choosing iHoop for your shopping needs.